However, it seems that some vendors are not pleased with the reviews that are being written about them and are harassing them, according to reports, by sneaking into their email account. According to a report by the Wall Street Journal, sellers or vendors are reaching out to customers, or rather harassing them, to modify their bad ratings or completely remove their negative reviews regarding the goods they are offering for sale. “We are ready to provide a complete refund. After receiving no answer, we will presume that you did not get the email and will continue to send it. Okay, we hope you will reconsider removing comments at your earliest convenience.” The representative read the letter in the mail. When she declined to have the review removed, another salesperson offered her twice the money she had paid for the goods. She accepted the offer. The vendors emailed her many times over the course of several weeks. “It was really scary. According to the outlet, they repeatedly contacted her directly about the situation. The company will continue to pursue the client until he alters his rating, according to another customer who was also harassed by the vendors. The company states that third-party service providers have access to personal information that is necessary for them to fulfill their duties, but they are not permitted to use it for any other reason.